A Pragmatic Guide to Business Process Modelling |
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Jon Holt
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Pages: 240 (Paperback)
ISBN: 1902505662
Pub: British Computer Society
Pub date: 2005-09-26
Amazon.co.uk Sales Rank: 33920
Reader Reviews:
Great supplementary info for Foundation Certificate in Business Analysis BCS exam (0/0 people found this helpful)
I've just bought this book having recently taken & passed my FCBA exam with the BCS. Within an hour of reading the first chapters, I have increased my understanding tonight of modelling techniques from where the BCS text "Business Analysis" leaves off.
With the latter text, I feel that I 'know what I don't know" whereas with the 'Pragmatic' text I now feel I'm starting to become 'competent'.
I am a Service Desk Manager by trade who (like many IT Managers) are starting to realise the benefits of business analysis techniques. To a not particularly techy individual, the text is understandable, clear and is as 'pragmatic' as it says on the tin.
I also have other BCS texts by this author. Again, a little outside my direct field but equally readable as a reference source.
Would recommend! (Thank you Jon Holt)
J Haworth, MBCS CITP
An excellent guide to process modelling! (0/0 people found this helpful)
John Holt has presented thoroughly all that surrounds the notion of business process modelling. The first two chapters of the book smoothly introduce the reader to a range of basic concepts for business process modelling. The remaining chapters are solely dedicated in detailed descriptions of UML and its different process views.
There are numerous diagrams which clearly depict the level of detail to which process modelling should be done. The sixth and final chapter of the book describes a case study applying the material presented throughout the book. I believe that was a great idea from the author's point of view, since process modelling is not an art that can be tought without practical examples at hand. It made things a lot easier to understand.
I would highly recommend the book to all IT professionals involved with process modelling activities within their organisation.
UML v. Other Notations - a Question of Purpose (8/9 people found this helpful)
I think the debate about using UML v. other notations or methods should be considered from the point of view of what is the purpose and objectives of your modelling. If you are developing process models for a process improvement type initiative, where diagrams need to be shared and reviewed by a large audience of non-technical business users, then UML, in my experience, is probably not the right approach.
UML is an excellent approach when it comes to systems / software engineering, system architecture design and requirements management; but not as a method for sharing and communicating business process models across the organisation.
A more easy to understand notation will be much more effective, and it seems that BPMN has now become a well established approach for this purpose. Additionally, I think that the fact that the OMG chose to develop the BPMN standard in addition to UML speaks for itself (as you may know, the Object Management Group - OMG, is responsible for the development of both standards). Therefore, in my opinion the approach offered in the book is more suitable for technical analysts not for people running a business focused process modelling initiative.
However, I do agree with the author's key point about the fact that in order to fully understand the process complexities there is a need to document more then just the process flow (conduct a 360 modelling, but which comes more under the domain of Enterprise Architecture not purely process modelling).
Furthermore, various process modelling tools today do offer the ability to easily capture many additional dimensions then just simple flow diagrams. I found the approach advocated by Ian Gotts in his book "Common Approach, Uncommon results" highly effective for getting organisations to document their processes and gain the benefits from doing so.
Don't be fooled by the title (3/4 people found this helpful)
I bought this while studying for the British Computer Society exam on process modelling - expecting a good practical book like many other BCS publications. Instead what the book provides is a somewhat esoteric / academic mediation on the nature of business process models, expressed (sometimes in a rather contrived way) through UML.
It might be interesting, I may come back to it - but it certainly wasn't going to help me though my exam so it went on the bookshelf. If you are looking for a practical hands on guide - as the title implies - look elsewhere.
To join in the mini-debate here of course you can use ULM for business process modeling. I have been doing so for 10 years, and no business users don't run a mile - they find use case and activity diagrams immensely useful and practical tools in expresing busines process.
I just don't think this is a particulalry helpful book on using UML with business people, try UML Xtra-Light by Milan Kratochvil and Barry McGibbon instead.
Buisness Process Modelling - why not? (3/4 people found this helpful)
Why not use UML for business process modeling? No reason what so ever, as long as the modeling language fits your purpose. With tools such as Rhapsody and EA, UML may help you accomplish a suitable solution. For systems architecture, modeling and requirements gathering UML is very well supported.
However there are usually more than one path to a solution, dont be blinkered.
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Books -> Subjects -> Business, Finance & Law -> Management -> General AAS
Books -> Subjects -> Business, Finance & Law -> General AAS
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